Sunlite Forum

Hi Pavlov, It's not possible to output more than 2 DMX universes (1024 channels) from a STICK controller running in Standalone mode. While it's possible to sychronise more than 1 STICK controller over a network, this does not give you more universes. This function synchronises the areas so that each...

Hello,

My apologies for the delay.

Please start a support ticket using the 'Support Center' button at the page below ...
https://store.sunlitepro.com/

Kind Regards,

Nick.

Hello,

Please start a support ticket using the Support Center link ...
https://store.sunlitepro.com/signin

Kind Regards,

Nick.

Hello, Thank you for your post. > 1. Is this forum active? No response, and only old posts - no recent topics? Yes this forum is still active and monitored by Nicolaudie staff. However, the forum does take lower priority than support tickets as it is designed to be user-to-user support. For assistan...

Hi Mike,

Yes you can purchase Sunlite Suite 2 Full Mode, which includes Easy Show, for $49 + local taxes from https://store.dmxsoft.com/.

Kind Regards,

Nick.

Hello, I am sorry you have experienced these problems. The XHL-Nap problem, since updating to 1.21, is most likely the cause of the problems you describe. This problem happens with a small number of interfaces and can be solved by starting a support ticket here. https://store.nicolaudie.com/signin P...

Hi Mike, Is this is Sunlite-BC or a Suite2-BC? You can check in HardwareManager. If Sunlite-BC, you can upgrade at https://store.dmxsoft.com/. The software upgrade cost, at the time of writing, is $49 + local taxes. If Suite2-BC, it's not possible to upgrade this via software as it is not SUT compat...

Hello,

For XHL-nap issues please start a support ticket at the link below and one of our support staff will get back to you ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick.

Hi there, > I would like to know if the port behind the Stick-GU2 may be connected to a sunrise detector to trigger a scene ? You can map a scene to be triggered by the port on the Stick-GU2. That scene could be programmed to play for x amount of time and then stop. How long do yo need it to play fo...

Hi David,

To use Sunlite Suite 3 you will need a Sunlite-BC or Sunlite-EC model. We are planning a Sunlite-FC model for release in 2020.

For further information please see this page ...
viewtopic.php?f=45&t=40936

Kind Regards,

Nick

Hi,

The SLESA-U9 will only output 256 channels on a single universe.

For 2 universes in standalone mode you will need a SLESA-UE7.

Kind Regards,

Nick.

Hi there,

Please start a ticket at our support centre and one of our technicians will be happy to help ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick.

Hi Mike, I recommend starting a support ticket for this issue at the following link. https://store.nicolaudie.com/signin Please include as much as information as possible such as - software and firmware versions (e.g. ESA Pro 17-10-2018, Firmware 2.1) - a copy of your showfile (.arc or .dlm) - scree...

Hello, I recommend updating to the latest version of ESA2 and then check you are using the latest firmware using HardwareManager which is included. You can also change settings using this tool. https://www.nicolaudie.com/download.htm If this does not solve your problem, please create a support ticke...

Hi Alaistair, We are currently working on a cloud based system for the Stick-DE3 which will allow remote control over the internet. It is our hope that we will link up with services like Alexa in future but no solid plans have been made yet as we are still making early development decisions. Kind Re...