New fixture - Dimmer dial not working

[pgrimpo]

I created a new fixture. I have the dimmer on channel 10 as I see it in the Scan Library. When I load the fixture into SunLight Suite, it appears that the dimmer dial is actually adjusting the IRIS channel, and not the DIMMER channel? Any idea how I can fix this? Thanks.

[simonB]

Which dimmer dial is this? Page dimmer? Dimmer on a particular button?

[pgrimpo]

Sorry, I'm referring to the page dimmer.

[simonB]

The page dimmer should control any dimmer channels. If it is not then it might be because the dimmer preset is not correct in the profile. Maybe an iris preset has been added to the dimmer channel?

E-mail me your profile and I'll take a look.

[pgrimpo]

I'm sorry, how do I e-mail you the profile? To what address? Thanks!

[RichterMC]

Hi pgrimpo,

I send you a PM with the address.

Best Gernot

[simonB]

Click the e-mail icon ->