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freezes
Posted: Tue Jan 30, 2007 10:37 pm
by dj dre
hello i have the new interface sl2048ec.
but when the moving heads are moving i get still freezes.
the moving head is 1 second still and than he go,s his moves.
when i'm a older sunlite interface do its going fine.
who can help me
mvg andre
Posted: Wed Jan 31, 2007 8:36 am
by bruno.falip
We probably found the problem yesterday. Please download this file
http://www.dmxsoft.com/global/beta/Sl2006.zip and update your software with it. Then, let us know if the problem is solved.
Posted: Wed Jan 31, 2007 10:49 am
by thomascariglia
hello there
are you talking about the beta version or the official sl2006
Posted: Thu Feb 01, 2007 8:08 am
by bruno.falip
It happens only with some computers and it is not fixed in the beta version.
Posted: Fri Feb 02, 2007 12:16 pm
by dj dre
i have tesed last night but it still happens
whith a older interface its good.
Posted: Fri Feb 02, 2007 2:09 pm
by bruno.falip
Can you check if the 2nd DMX output is enabled on your interface ? You can check it from the "Starting parameters" window, "Ouptut" tab.
Thanks.
freezes
Posted: Fri Feb 02, 2007 6:14 pm
by easy_gtr
do we have to enable the second dmx?
peace
Posted: Fri Feb 02, 2007 8:18 pm
by dj dre
yes i have a second output on my case
and yes there is a scond output
Posted: Mon Feb 05, 2007 8:34 am
by bruno.falip
Try do disable the 2dn output from the "Starting parameters" window (output tab).
freezes
Posted: Mon Feb 05, 2007 7:05 pm
by easy_gtr
so we must disable the second output is this what u saying? on the beta vertion it was allready enabled.
peace
Posted: Tue Feb 06, 2007 8:19 am
by bruno.falip
I did not say you must ! I wrote, TRY !!!!
Posted: Sun Feb 18, 2007 9:23 pm
by SimonJ
I have tried everything suggested and much more and still get this problem too.
I tried 6 computers running different windows versions.
At first I thought I was the only user having these problems but it seems that nearly everyone does.
This needs to be sorted out very soon PLEASE.
Otherwise I will be sending it back and buying Martin Light Jockey
I dont want to do this but the software is not usable like it is. !
If I can do any NEW tests I will be happy to try them.
Thanks
Posted: Tue Feb 20, 2007 8:18 am
by dylan
Please try to download this patch again :
www.dmxsoft.com/global/beta/Sl2006.zip I update it yesterday !
Posted: Wed Feb 21, 2007 9:40 am
by SimonJ
Dylan,
Thank you for your response>
I will try this tonight and let you know how it goes
Posted: Wed Feb 21, 2007 9:57 am
by dylan
Be sure that the date in the splash screen is 21-feb-2007