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Firmware Update

Posted: Mon Jan 19, 2015 6:42 pm
by przybylski
I've just downloaded ESA to my new laptop with Windows 8.1. I'm told to update Firmware, but I can't get it to work. It sits there and does nothing. I've followed instructions by turning off the device holding down the - button and powering on. My serial number is 259144.

I've tried using ESA2 but no luck with that either.

Thank You,
Stan