Sunlite Forum

Hi Lutz, There was a mistake on our Sunlite Downloads page which said ... Sunlite Suite 2 Legacy Official Final version supporting SUITE2-FC It should have said Final version supporting SUITE2-FC/+ SIUDI-7A model The SIUDI-7A hardware model does not have an Ethernet port and uses a Mini SD card inst...

Hi Harry,

> When I click on another cycle button, the old one should be deactivated.

In Suite 2 you only needed to left click a cycle to open it in the Cycle editor.

In Suite 3 you need to CTRL + left click to open it.

Does this solve the problem?

Kind Regards,

Nick.

Hi Marco, I think we spoke via support ticket and we solved this for you. The problem seemed to be that you could not assign DMX universes to Artnet Universes unless DMX fixtures were first patched into those inverses in Suite 2/3 patch window first. This has caught out a few people, even myself. Ki...

Hi Gerardo,

Thank you for bringing this to my attention.

Currently 6FC and 8FC prisms presets don't exist in our Scan Library tools or 3D visualiser software. I have added a feature request to our developers so that this can be considered for future versions.

Kind Regards,

Nick.

Hi Tom, I am very sorry to hear about this issue. The time trigger issue isn't something I have heard of. In this situation, I recommend starting a support ticket and including ... https://store.nicolaudie.com/signin - a copy of your showfile (.dlm or .arc) - which software and version date you're u...

Hi Wilson,

This is a known problem with some time triggered scenes. The fix is to install firmware 1.24 2018-12-13.

For further help with this please start a support ticket.

Kind Regards,

Nick.

Hi Tom, Unfortunately it's not possible for any of our apps or software to control our dmx interfaces over the internet yet. We are working on a cloud based system which will allow remote control via a web browser with some of our interfaces, including the DE3. We expect this to be available later t...

Hi Wilson, > We found a Bug on UE7/B. I am sorry about this. This problem appears in firmware 1.24 2018-12-13. This was fixed in firmware 1.24 2019-09-25 (notice the date). https://drive.google.com/open?id=1pxWhfPxbIyvow-7D2MNzhx_0J_BUJxkh The 'bug' that resets the device at 6am was actually a featu...

Hi Wilson, This is a known problem with some time triggered scenes. There is a solution. I recommend updating your SLESA-UE7 with firmware 1.24 2018-12-13 which is available in the latest builds of our ESA2 and ESA Pro software. Make sure the date of the firmware is 2018-12-13 or you will find the s...

Hi Gigfy, We have seen this behaviour in tests in the Nicolaudie office. I would recommend downgrading to firmware 0.06 or firmware 0.07 to solve this problem. We are working to resolve this. Firmware 0.06 is included in the HardwareManager of the current official version (at the time of writing) of...

Hello,

Yes, this is still in development, with a release scheduled for 2020. I can't really talk about it, but it will be more than 3 universes :)

Kind Regards,

Nick.

Hi there,

EVS is a proprietary format with no conversion software available. What you can do is convert simple 3D models in to .X (Direct X format) and import these into Easy View 3D.

Kind Regards,

Nick.

Hi Konstantin,

> Should this button be active when connecting via Ethernet?

Yes it should. I believe we spoke via support ticket and we decided there was a problem with your network setup.

Kind Regards,

Nick.

Hi Brett, The Power+DMX RJ45 port on the Stick-DE3 should always transmit DMX as long as the show on the SD card is programmed to do this. Check U2 onthe patch grid in ESA2 or ESA Pro. To make it easier for customers to complete the wiring, we can provide an RJ2BLOCK which provides an easy way to co...

Hi, Thank you for the bugs and feature requests reported on our support ticket Christoph. These have now been added to our development system for future updates and fixes. A quick note about point 3 to other forum users. Sunlite Suite 2 and 3 can only write to interfaces containing SD memory. For dm...