Search found 7 matches

by TomHat
Fri Mar 26, 2021 8:30 am
Forum: SIUDI 7A/7B
Topic: Siudi FC no work - the interface does not respond, the 7-segment displays do not light
Replies: 3
Views: 4546

Re: Siudi FC no work - the interface does not respond, the 7-segment displays do not light

Hello,

Of course, let's do this.

To anyone else who's experiencing the same issue, please open a ticket about it via :
- SUNLITE : https://store.sunlitepro.com/en/support .
- Easy Stand Alone softwares : https://store.nicolaudie.com/en/support

Regards,
by TomHat
Wed Mar 24, 2021 9:52 am
Forum: SIUDI 7A/7B
Topic: i have a problem With my siudi7b
Replies: 1
Views: 1287

Re: i have a problem With my siudi7b

Hello,

Anyone with this problem should contact our support team via the ticket system available from the online store page.
The issue will be addressed and investigated thoroughly.

Regards,
by TomHat
Wed Mar 24, 2021 8:51 am
Forum: STICK-KU1/KE1
Topic: STICK KE-1 the touch panel doesn't work
Replies: 1
Views: 2070

Re: STICK KE-1 the touch panel doesn't work

Hello,

This sounds like it could be a hardware issue. You should get in touch with your retailer about this.

Regards,
by TomHat
Wed Mar 24, 2021 8:49 am
Forum: SIUDI 8C - SIUDI 8A
Topic: Wrong Key card
Replies: 1
Views: 1966

Re: Wrong Key card

Hello,

I've sent you a PM about this.

Best regards,
by TomHat
Wed Mar 24, 2021 7:43 am
Forum: SIUDI 7A/7B
Topic: please Help... Interface crashed after update
Replies: 6
Views: 5306

Re: please Help... Interface crashed after update

Hello,

Anyone with this problem should contact our support team via the ticket system available from the online store page.
The issue will be addressed and investigated thoroughly.

Regards,
by TomHat
Fri Jan 03, 2020 12:39 pm
Forum: ESA Pro 2
Topic: ESA PRO 2 problems
Replies: 1
Views: 4314

Re: ESA PRO 2 problems

Hello,

Thanks for reporting, we'll fix this for the official version.

Best regards,