Hi there,
Unfortunately with the Stick-DE3 firmware 2.1, the remote protocol no longer supports TCP packets. You must use UDP packets on port 2430 instead.
We need to update the documentation to reflect this. The last firmware that supported TCP remote protocol was 1.13.
Kind Regards,
Nick.
Search found 261 matches
- Thu Dec 20, 2018 4:56 pm
- Forum: STICK-DE3
- Topic: Control DE3 over IP
- Replies: 15
- Views: 50761
- Wed Dec 19, 2018 5:00 pm
- Forum: STICK-DE3
- Topic: Tunable White Color Wheel
- Replies: 1
- Views: 2796
Re: Tunable White Color Wheel
Hi Jon, Is this an RGB WW CW or similar? It is possible to control the RGB and the WW / CW channels independently from the colour wheel. For this to work ... - The Stick-DE3 must be programmed with the correct profile for your lights. You may need to modify an existing _generic / RGB profile to add ...
- Mon Dec 03, 2018 4:24 pm
- Forum: Sunlite Suite 3
- Topic: Index
- Replies: 2
- Views: 4194
Re: Index
Hi there,
Could you please provide a little more information?
Kind Regards,
Nick.
Could you please provide a little more information?
Kind Regards,
Nick.
- Wed Nov 21, 2018 4:53 pm
- Forum: ESA Pro
- Topic: Syncing clocks
- Replies: 4
- Views: 6557
Re: Syncing clocks
Hi Kurt, You can see the time scenes are supposed to start in the HardwareManager > Stick-DE3 > Clock > Sunrise Sunset Calculator section. You can set an offset to this in the ESA2 or ESA Pro software by X number of hours for each scene. > things that are scheduled to run at Sunset are starting way ...
- Wed Nov 21, 2018 4:38 pm
- Forum: SIUDI 8C - SIUDI 8A
- Topic: SLESA-U8 firmware update on MAC using ESA2
- Replies: 2
- Views: 4378
Re: SLESA-U8 firmware update on MAC using ESA2
Hi,
You need to use HardwareManager software which is included with ESA2.
1) Connect SLESA-U8 by USB
2) Load HardwareManager (make sure ESA2 is closed)
3) Select your interface on the left
4) Select Firmware button
5) Update firmware
Now try connecting to ESA2.
Kind Regards,
Nick.
You need to use HardwareManager software which is included with ESA2.
1) Connect SLESA-U8 by USB
2) Load HardwareManager (make sure ESA2 is closed)
3) Select your interface on the left
4) Select Firmware button
5) Update firmware
Now try connecting to ESA2.
Kind Regards,
Nick.
- Wed Nov 21, 2018 12:35 pm
- Forum: STICK-KU1/KE1
- Topic: Router freezes KU1
- Replies: 1
- Views: 3450
Re: Router freezes KU1
Hi, The first thing I would check is the power supply. For the Stick-KU1 to function properly it needs 9 volts or the touch panel will not respond and could malfunction. The Power Adapters will lose voltage over time. It could be that connecting the ethernet requires a little extra power than is ava...
- Tue Nov 20, 2018 12:26 pm
- Forum: Sunlite Suite 2
- Topic: Easyremote big problem
- Replies: 1
- Views: 3555
Re: Easyremote big problem
Hi, Easy Remote uses UDP messages for data transfer because they are very fast for triggering events. The downside of this protocol is the messages can get lost on a busy networks. Also, the more complex your console, the more chance there is that some of your design will not appear. Unfortunately w...
- Fri Sep 14, 2018 3:42 pm
- Forum: Sunlite Suite 2
- Topic: hardware for 3 universes
- Replies: 6
- Views: 6612
Re: hardware for 3 universes
Hi jrukavina, Thank you for pointing out the error. There was a temporary website problem which I have now fixed. > my next question is there anyway to use all 3 universes in stand alone. No, you only have 2 universes in Standalone mode. This is due to a hardware limitation. > will suite 3 or esa pr...
- Tue Sep 11, 2018 3:39 pm
- Forum: Sunlite Suite 2
- Topic: Changelog
- Replies: 1
- Views: 3399
Re: Changelog
Hi Aslonnes,
We will be turning the current beta version of Sunlite Suite 2 (05/09/2018) into an official version very soon. A list of bug fixes will be posted when this happens. One key fix is that the Suite 2 beta version (05/09/2018) works with the Sunlite-EC.
Kind Regards,
Nick.
We will be turning the current beta version of Sunlite Suite 2 (05/09/2018) into an official version very soon. A list of bug fixes will be posted when this happens. One key fix is that the Suite 2 beta version (05/09/2018) works with the Sunlite-EC.
Kind Regards,
Nick.
- Fri Sep 07, 2018 2:56 pm
- Forum: Sunlite Suite 3
- Topic: Pan/Tilt inv not working with palette
- Replies: 2
- Views: 4405
Re: Pan/Tilt inv not working with palette
Hi Pperpot,
Thank you for your excellent bug report. I managed to replicate it by watching your video and copying each click. I have reported this to our developer platform for the bug to be fixed.
Kind Regards,
Nick.
Thank you for your excellent bug report. I managed to replicate it by watching your video and copying each click. I have reported this to our developer platform for the bug to be fixed.
Kind Regards,
Nick.
- Thu Sep 06, 2018 1:35 pm
- Forum: ESA Pro
- Topic: Calendar - two scenes at the same time?
- Replies: 8
- Views: 9087
Re: Calendar - two scenes at the same time?
Hi Kurt,
Thank you for pointing out the problem with our documentation. I have made a note to update it.
Kind Regards,
Nick.
Thank you for pointing out the problem with our documentation. I have made a note to update it.
Kind Regards,
Nick.
- Wed Sep 05, 2018 2:54 pm
- Forum: ESA Pro
- Topic: Calendar - two scenes at the same time?
- Replies: 8
- Views: 9087
Re: Calendar - two scenes at the same time?
Hi Kurt, Thank you for your showfile. > Does the "Stop" field need to be checked to make sure the Off command releases control once it has run? Yes. Explanation below. The showfile looks good except for one small error. On your Overrides layer, you must check the stop checkbox for your Off...
- Fri Aug 31, 2018 3:49 pm
- Forum: Sunlite Suite 2
- Topic: hardware for 3 universes
- Replies: 6
- Views: 6612
Re: hardware for 3 universes
Hi, Which hardware have you got? For example, is it a Suite2-FC or FC+? If so, the hardware (called SIUDI-7B) will look identical to that for the SLESA-UE7 shown in the datasheet below. https://storage.googleapis.com/nicolaudie-eu-litterature/Release/siudi_7b_datasheet_en.pdf You can see the 3 pin a...
- Wed Aug 22, 2018 2:51 pm
- Forum: Sunlite Suite 2
- Topic: Total Begginner
- Replies: 1
- Views: 3447
Re: Total Begginner
Hi Ian, > can I use the forum for this or would you prefer me to speak to sales? The forum is a good place to talk about your project. Others, with experience of wiring up similar setups, may wish to chip in and you could benefit from that. If you need answers to specific questions about our control...
- Wed Aug 22, 2018 2:13 pm
- Forum: ESA Pro
- Topic: Calendar - two scenes at the same time?
- Replies: 8
- Views: 9087
Re: Calendar - two scenes at the same time?
Hi Kurt, Thank you for your message. Your setup should work. It could be a bug with the negative value. You could try setting up the white global scene to trigger at exactly sunset everyday (i.e. no negative value) and then then set the override scene to trigger at +1 minute. Does this fix it? I wou...