Sunlite Forum

Hi Pileo,

I am glad we could resolve this quickly for you via the ticket system. This is a software error rather than something wrong with your interface itself.

Kind Regards,

Nick.

Hi there, We are still fixing bugs in Sunlite Suite 2. I recommend following this guide when submitting a bug report : https://forum.nicolaudie.com/viewtopic.php?f=32&t=41089 For a quicker response, I recommend submitting via our support system as this takes priority over the forums ... https://...

Hi Benny, Sorry about the crash with Easy View 2 in the 29/04/2019 version of Suite 3 beta. This has been fixed in the latest version of Suite 3 beta (03/06/2019) https://www.sunlitepro.com/download.htm Please note that 'Auto detection' is not enabled by default. You need to do this in Controller > ...

Hello,

For XHL-Nap errors, please start a support ticket ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick
Nicolaudie Technical Support

Hi pelyhe,

With the Sunlite-BC and Sunlite-EC models, the 8 Dry Contact Ports are not enabled by default. They can be actovated for $29 (+ local taxes) at our online store. https://store.dmxsoft.com/

Kind Regards,

Nick.

Hi Cédric,

Thank you for reporting this bug in Sunlite Suite 2 and, as it happens, in Suite 3. I have reported it to be fixed.

For faster support I recommend posting a ticket to our online system here ...
https://store.sunlitepro.com/support

Kind Regards,

Nick.

Hi Pperpot,

This inverse palette bug has been fixed in the latest beta of Sunlite Suite 3 (13/05/2019).
https://storage.googleapis.com/nicolaud ... 68e7a4.exe

Kind Regards,

Nick.

Hi there, Thank you for your feedback. I would like to check if this is possible in ESA Pro 2 (early alpha) as we are no longer updating ESA Pro v1. > To operate with valves I use curve effect. In ESA2 I could apply to light color matrix and for the same group of > fixtures curve effect as dimmer al...

Hi Luksy, There is a guide for Easy Remote v1 here ... https://www.nicolaudie.com/manuals/#/en/easy-remote/overview Are you connected to the same Wifi network? None of our apps can yet connect over the internet. We also have Easy Remote Pro available now on the iphone appstore. Soon to be available ...

Hi Pavlov,

Unfortunately this is not yet possible. It is something we are working on for the future.

Kind Regards,

Nick.

Hello, I tried the Showtec Kanjo Spot 60 in Easy View 2006 and Easy View 2. I could see that movement was not working in 2006 and the model did not appear in Easy View 2. I tried some quick fixes but without success. It looks like this profile has a problem. You can now report these problems to be f...

Hello, I recommend starting a support ticket for this one. https://store.sunlitepro.com/support Please include as much information as possible such as the exact model of Akia Midi controller, the software version you are using (version date) and a copy of your show file (.shw). Kind Regards, Nick.

Hello,

We have since released a newer version of the Stick4A (CU4) firmware 0.96 (2018-08-20) which solves this problem.

Kind Regards,

Nick.

Hi, > It is possible to connect several devices in Master-slave mode to increase the number of universes? This is possible with the SLESA-UE7. See page 2 of the SIUDI-7B datasheet: https://storage.googleapis.com/nicolaudie-eu-litterature/Release/siudi_7b_datasheet_en.pdf And the section called 'Sync...

Hello,

I am sorry I did not see this post earlier. For quick support, it's better to post a ticket here ... https://store.nicolaudie.com/support

Are you still experiencing problems?

Kind Regards,

Nick.