Auto Restart the Device at 6:00

SLESA-U7 - SLESA-UE7 - SUITE2-FC

Moderators: simonB, nick, florent, dylan, Ben

wilsonwon18
Posts: 4
Joined: Fri Oct 18, 2019 6:10 am

Auto Restart the Device at 6:00

Post by wilsonwon18 »

Hi Nic,
We found a Bug on UE7/B. The device will restart on everyday 6:00 am and then it will goes to the default scene subject to the hardware manager setting. Let say will be goes to Last scene or A01. The Please fix this bug.
BR
Wilson WOn
nick
Maxi Forumor
Posts: 283
Joined: Fri Feb 12, 2016 2:37 pm

Re: Auto Restart the Device at 6:00

Post by nick »

Hi Wilson,

> We found a Bug on UE7/B.

I am sorry about this. This problem appears in firmware 1.24 2018-12-13. This was fixed in firmware 1.24 2019-09-25 (notice the date).
https://drive.google.com/open?id=1pxWhf ... _0J_BUJxkh

The 'bug' that resets the device at 6am was actually a feature that was implemented in a testing version to help in some situations. This should not have been in an official version.

Kind Regards,

Nick.
Nicolaudie Tech Support
wilsonwon18
Posts: 4
Joined: Fri Oct 18, 2019 6:10 am

Re: Auto Restart the Device at 6:00

Post by wilsonwon18 »

Thanks Nick,

This Bug make us very trouble. Many Project's Client compliant to us the system will turn on the light at everyday 6:00 am. So we try to test the device to 5:59:00 to test and found this problem, We have been installed over 30 pcs. of SLESA-UE7B over around Hong Kong and just uploaded all devices firmware to 1.24 2018-12-13 according to the "Slow down Effect" after few weeks on stand alone Mode for Old Version firmware .
This 1.24 2018-12-13 was not an official version. Why using the official downloaded Hardware Manager can be update this firmware?
Did 1.24 2019-09-25 fixed all problems and official version?
BR.
Wilson Won
Cyber Concept Lighting (HK) Ltd.
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