Easy Remote Crash on iOS Devices

[adam1976]

Greetings,

We were using a custom console i built from scratch using the console editor. We were using it on several apple devices via Easy Remote. We now updated the sunlite to the Feb release and as soon as we click on any previously made consoles on the apple device via Easy Remote it crashes and goes back to the home screen of the apple device. This happens on every apple product we have. We can load premade templates etc or we can build a new console and it will load properly, however, the consoles we had worked so hard on are now not working on Easy Remote and it will take a long time to build it again! can you help us with this

[Ben]

Hi Adam,

We know of a bug which we are working to fix that means that if you have a ampersand (&) in any of the filenames/scene names/buttons etc in Sunlite Suite 2 it cause Easy Remote to crash. Can you check to see if this is the case for you?

We are working on a solution which should be fixed by the next release.

If you're not using any '&' and toy think it may be something else, send us over your show file and we can investigate further.

Hope that help.

[adam1976]

That was it!!! thank you kindly