No interface detected (OFF on Suite)

[Swetliy]

Hello. Install Sunlight Suite 2 and drivers for pc, but when connected suite 2 with PC have a "OFF" on this board.
Hardware Manager show this error, when selected my device:


Another info which i see in this program:


Error on device:


Please help me))

[nick]

Hi there,

Please start a ticket at our support centre and one of our technicians will be happy to help ...
https://store.nicolaudie.com/signin

Kind Regards,

Nick.