Hi,
So, are you all out at Frankfurt? How about some attention to 'old' users...?
Let me start by stating I think this software is great.
I am using it for about a year and the only downfalls are the occasional crashes and the few bugs and issues still unsolved...
Though I have managed to work around some of the problems, they should still should be addressed and solved.
I don't want to sound rude, but I feel the response rate to (my) messages and issues is not in line with the professionalism I expected from SL.
I am operating SL in a professional setup that can not tolerate other than prompt and practical response and support to any issues regarding problems in the software.
Thank You,
N.Webber
Why the Slow/No response?
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Re: Why the Slow/No response?
Sorry for the late reply but the forum is not the fastest way to get a reply. You can call us or email if it is urgent!
Cordialement/Best regards
Bruno Falip
http://www.nicolaudie.com
http://www.lightingsoft.com
http://www.dmxsoft.com
Bruno Falip
http://www.nicolaudie.com
http://www.lightingsoft.com
http://www.dmxsoft.com