Sunlite Forum

Hi,

if I add an American DJ Ultra Hex Par 3 from the Scan Library with Mode 5 (12 channels) the line for "White" is not shown when I want to edit a Scene in the Timeline.
There is only RGB, amber, UV ... (11/12 channels)
It should be RGB, WHITE, amber, UV ...

Opened with the Library Editor all 12 channels seems to be correct.
What could be wrong?

Greets, Jens

Hi Jens,

I've just tested it myself and I can see the white channel when in the scene editor. Can I check you using the latest version of the software dated 13 Feb 2015? http://www.nicolaudie.com/downloads/files/EsaPro.exe

Could you email me your fixture profile and showfile and I can investigate further

Hi Jens,

On further investigation we have found there was a problem with the fixture profile and this is why the white wasn't showing.

This has now been fixed and I have emailed you the profile for you to use.

Kind regards

Seems to work fine now. Great Support! Thanks! Jens