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"Write the interface''s memory" does not work.

Posted: Mon Sep 16, 2019 3:54 am
by Konstantin
I have a Stick DE3.
When I change the calendar settings or want to add a new scene I need to press the "Write the interface's memory" button.
If I connect Stick DE3 via USB, then everything works fine.
If I connect via Ethernet, then I can control the backlight remotely, switch scenes. But the "Write the interface's memory" button is not active and I can't write changes to the calendar or a new scene to memory.

Should this button be active when connecting via Ethernet?

English is not my native language, so please be kind to my mistakes.

Re: "Write the interface''s memory" does not work.

Posted: Thu Oct 10, 2019 1:54 pm
by nick
Hi Konstantin,

> Should this button be active when connecting via Ethernet?

Yes it should. I believe we spoke via support ticket and we decided there was a problem with your network setup.

Kind Regards,

Nick.